Recovery Disk Fails to Boot in UEFI or BIOS Versions

Avast Free Antivirus / Premium Security
1

Avast Free Antivirus
Program version: 26.3.10886g (build 26.3.10886.978)
Installer version: 26.3.10842.0
Virus definitions version: 260418-2
Number of definitions: 17,036,046
Ul version: 1.0.860

Device Name {withheld}
Processor Intel(R) Core™ i7-8550U CPU @ 1.80GHz 2.00 GHz
Installed RAM 8.00 GB
Storage 932 GB SSD CT1000MX500SSD1
Graphics Card Intel(R) UHD Graphics 620 (128 MB)
Device ID 3FE1E934-xxxx
Product ID 00325-96326-09261-AAOEM
System Type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points

Please explain why this error occurs. I cannot justify purchasing a subscription of defective software. I have more information (images) to provide to any interested party. Please help.

2

Is this the “Rescue Disk” on a USB that you are trying to BOOT?
I always create the USB each month with each new Avast version. The 26.3 “Rescue Disk” USB works for me.
You need to select the USB from boot menu, by repeatedly tapping [F12] on startup.

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