Refund and bad customer support

I am attempting to get a refund and have been for 2 days. My ticket has now been in unanswered for 41 hours. This is for a auto renewed subscription when the auro renew was 2 1/2 weeks before the subscription was due to be renewed. I am not happy espeically at the vastly overinflated price you are charging now. Please respond.

Hi,

Tickets take 1-5 business days to be responded to.

Post your ticket ID and we will try get some attention to it quicker.