Refund....Avast Secureline

Trial version for avast secure line worked fine. Purchased the 1 year subscription and it will not load. Avast representative told me there are conflicting programs on my PC that are causing the problem. Said I had to purchase another of their products in order to resolve the issue. I do not wish to do that and have requested a refund. No response from avast people. Looks like a clever way to sell more products. I will be telling this story to many people through social media and ham radio unless I get a refund PDQ.

1]
You posted in the wrong forum.
This one is about Avast Free/Pro/IS/Premier, not SecureLine

2]

Avast representative told me there are conflicting programs on my PC that are causing the problem
That was not a avast representative, it was someone from a third party company. https://www.avast.com/total-support

3]
How and when did you request a refund ?

4]
If you post in the correct forum and provide details, we may be able to solve the problem.