Okay, so I’m hoping this also gets thru to them, it’s been almost a week(business day week) since I opened my ticket and I can not get a response on my ticket. I haven’t opened any new ones, but I have replied to the current ticket in hopes of it being resolved.
I don’t use Avast, Never wanted an auto-renewal and I for sure thought I cancelled it a week after I installed this terrible AV but nope! got charged anyways!
I also opened a claim against them with paypal so I don’t just lose my money because I was being a good boy and twiddling my thumbs while their slow response time may or may not possibly exceed the refund time period. This is pretty ridiculous for a company to do things so slowly.