Refund Request has not been responded to in 24 days

Avast Cleanup
1

Hello, I submitted a support ticket to refund the product due to purchasing the wrong product on May 30th in the late evening. I edited my ticket a day or two after I submitted it, by the way.

Here is the support ticket ID: 832055

2

Hi, I reported it for you.

3

I am in the same situation as you. I sent in my request for a refund 23day ago never got any reply except to give me a ticket number which is 836620. Worst customer service ever…

4

You need to count in business days.
Current handling time is +/- 15 business days.

5

Reported.

6

I have same problem. Here is ticket id 839028.

7

When did you submit your support ticket ?

8

24 days ago.