Refund Request has not been responded to in 24 days

system · 2017-06-24T03:08:49.000Z

Hello, I submitted a support ticket to refund the product due to purchasing the wrong product on May 30th in the late evening. I edited my ticket a day or two after I submitted it, by the way.

Here is the support ticket ID: 832055

Asyn · 2017-06-24T03:31:33.000Z

Hi, I reported it for you.

system · 2017-06-27T14:57:42.000Z

I am in the same situation as you. I sent in my request for a refund 23day ago never got any reply except to give me a ticket number which is 836620. Worst customer service ever…

Eddy · 2017-06-27T15:18:41.000Z

You need to count in business days.
Current handling time is +/- 15 business days.

Asyn · 2017-06-28T04:13:10.000Z

William391 post:3:

I am in the same situation as you. I sent in my request for a refund 23day ago never got any reply except to give me a ticket number which is 836620. Worst customer service ever…

Reported.

system · 2017-06-29T09:11:06.000Z

I have same problem. Here is ticket id 839028.

DavidR · 2017-06-29T09:12:47.000Z

WVLVE post:6:

I have same problem. Here is ticket id 839028.

When did you submit your support ticket ?

system · 2017-06-30T06:24:24.000Z

24 days ago.

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