One would like to apologise for any inconvenience caused for inappropriate posting to this forum, but… I recently sent correspondence to your Sales department and even filled in the online for to request a cancellation and to be reimbursed back to my Visa. As of yet nobody has responded to my request and/or even emailed me to let me no this is in hand and being dealt with. I have been experiencing major problems with the software since purchasing a full licence for the Professional version. It’s appears the software is conflicting with other applications which need to load at start up and blocking these programmes from running. I wiped the software of my system completely, removed it from the registry and OS and restarted and everything is back to normal again.
Rebooted the OS and everthing is now working within normal parameters again. I reinstalled the software and yet again, back to square one again. After analysing the Event Logs I can see there is a problem with the software causing a conflict on the OS, Cleared all events and the software again and, back to working fine again. So you can imagine my frustration when I request for a cancellation and refund and get no responce…?
I have email your sales department as well.
Again, one does apologise for any inconvenience caused, as one would imagine this is an inappropriate route to request support, but… I had not other means or ways to contact your organisation. There is no contact number for the UK, therefore, I would have to contact your office directly which would be rather costly to request a refund.
i just want to refund my $79.00 because i want to renew my contract for 1 quantity and 1 pc in 1 year. for $19.99. but they charge me for 4 quantity and 1 pc in 1 year… but i have only 1 pc… so i just want to refund my money… thank u…
Order ID:
14364952942
Order Date:
February 24, 2014
i want a refund. there is NO ONE to talk to. submitted several tickets. not happy at all. i want a refund. i want a refund. i submitted tickets. i sent email to sales@avast.com. i want a refund. i’m very unhappy. i want a refund.
I’d suggest a little patience. February 24th was two days ago; it make take some time for the email to get to the top of the queue (and, sending further emails might actually put the ticket at the end of the queue again, so it might have the opposite effect than expected).