Refund Request - taking TOO long

I requested for a refund last Sept. 8, 2026. The subscription was auto-billed on my Debit Card. I have followed every instruction for the cancellation of subscription and the auto-billing. They also sent me a confirmation email that my request will be processed. Well, it has been more than a week (7 business days) which was the timeframe they said and my refund has not been credited yet. I’ve followed up twice regarding this matter and all they’re saying in the email is “We would like to inform you that the refund for your order is being processed. You will receive a confirmation email after our refund process is completed.” It is taking so long, and they don’t even have any customer support other than email which is very inefficient. Is there any other way to connect with Avast? Like other chat support or something.