I have a ticket open for a week now without a single response from the customer services department.
How long is the normal waiting time before I get a response.
Ticket id is #GHT-661-79639
Andy
Please use the search option before posting.
This has been explained many times already.
https://forum.avast.com/index.php?topic=154831.msg1172746#msg1172746
Welcome to the forum.
Usually 10 days to 2 weeks. Don’t send any further requests because your wait time only starts over.
I’ve alerted a Moderator to draw attention to your request.
Thank you both for your replies.
Andy