refund

system · 2015-04-10T16:44:28.000Z

I have a ticket open for a week now without a single response from the customer services department.
How long is the normal waiting time before I get a response.
Ticket id is #GHT-661-79639

Andy

Eddy · 2015-04-10T16:46:12.000Z

Please use the search option before posting.
This has been explained many times already.

https://forum.avast.com/index.php?topic=154831.msg1172746#msg1172746

bob3160 · 2015-04-10T16:47:28.000Z

andycoulburn1971 post:1:

I have a ticket open for a week now without a single response from the customer services department.
How long is the normal waiting time before I get a response.
Ticket id is #GHT-661-79639

Andy

Welcome to the forum.
Usually 10 days to 2 weeks. Don’t send any further requests because your wait time only starts over.
I’ve alerted a Moderator to draw attention to your request.

system · 2015-04-10T16:59:44.000Z

Thank you both for your replies.

Andy

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