I have been charged the sum of 399 Danish kroner to my bank account, for an Avast antivirus software subscription I do not recall ordering. This is not okay, I want my money back! Furthermore, I have been less than satisfied with the performance of Avast on my pc, and have uninstalled your software in favor of a different product from another company. I do not want to pay for something I never ordered in the first place, and which I also feel is a substandard product. To conclude, if I do not get my money back, I shall involve the proper authorities. Do not make bad publicity worse, I can see on your forums that I’m not the only dissatisfied customer.
I’m not very happy with Avast either.
Have you tried contacting their customer support ?
1 (866) 951-7679
This is a US phone number.
Maybe they can help.
I just canceled my credit card because I was afraid Avast would try to get money from it due to their auto renewal policy.
I’ll not be buying anything from Avast in the future.
phone support dont handle refund
and how to turn off auto renew is found in the FAQ section
Poor customer support. 
I assume you refer to phone support? It is a tech support outsourced to a third party
use the ticket system for contacting avast
I got a Indian who could hardly speak English.
yepp we know :-[
Best tech support is found here, and we will not try to sell you anything 
My money have been refunded. Thank you to Customer Service.
I guess you can now change your user name from dissatisfied to satisfied. 