Been an avast cust for 10 years very happy!Till now i had my acct on auto renewal and cancelled as i no longer need the program i still have not received and answer to my ticket nor my refund not 1 email not one response No REFUND WHY???I use cleanup battery saver on droid too paid versions its ashame i cannot get a simple email or refund !!Ticket numbers 838476,836330
Handling of tickets currently takes 10-15 business days.
Each new submission starts the wait all over again. I’ve reported it for you but you need to be patient. 
I have also opened a ticket (#828660) almost 2 weeks ago but it is still being processed. Im worried that I will lose the within 30 days refund if I don’t get one soon 
I didnt want to auto-renew and honestly I dont use my email account anymore so I didnt see the emails ><
As has been explained many times on this webboard…
It doesn’t matter when avast is handling the ticket as long as you created it within 30 days after purchase.
Ok thankyou no need to be rude, I was polite to you -.-’