Been an avast cust for 10 years very happy!Till now i had my acct on auto renewal and cancelled as i no longer need the program i still have not received and answer to my ticket nor my refund not 1 email not one response No REFUND WHY???I use cleanup battery saver on droid too paid versions its ashame i cannot get a simple email or refund !!Ticket numbers 838476,836330
Eddy
2
Handling of tickets currently takes 10-15 business days.
Each new submission starts the wait all over again. I’ve reported it for you but you need to be patient. 
system
4
I have also opened a ticket (#828660) almost 2 weeks ago but it is still being processed. Im worried that I will lose the within 30 days refund if I don’t get one soon 
I didnt want to auto-renew and honestly I dont use my email account anymore so I didnt see the emails ><
Eddy
5
As has been explained many times on this webboard…
It doesn’t matter when avast is handling the ticket as long as you created it within 30 days after purchase.
system
6
Ok thankyou no need to be rude, I was polite to you -.-’
