I have used Avast antivirus pro plus with 3 year license that was due for renewal the end of June 2018. I paid for a renewal on the 18th June 2018 for another three years subscription and received an order by e-mail (Order: 927 327 4010) but I kept getting “your license will expire” messages until the end of June 2018 when I got a message “your license has expired” I have logged numerous “tickets” and when I received replies eventually nobody could solve the problem. I have been without protection for several weeks when I decided to purchase security from a different company. I have requested a refund on the 14th July 2018 and again on the 23rd July 2018 and NO response to date??
Hi, that’s a business version, contact Business Sales: https://www.avast.com/business-sales.php
Thank you but they do not respond at all
Post your ticket-ID.
I have attached the numbers
OK, I reported it for you.
Thank you, appreciate
You’re welcome.
Still no response from Avast :o
13 days from date that you reported it for me and still no response
I’ll report it again for you, this is shocking service to say the least 
Thank you Craig, agree on the service. Now 22nd and still no reply
Did you buy from Avast directly or from a reseller…?
Directly from Avast. Attached the order
OK, I’ll forward it to the head of support.
Even more ridiculous is who closed the report I’d made without dealing with the refund :
Thank you
You’re welcome.
At last. After almost three months I got a refund today. Thx to the forum admins for the help.
NP and thanks for the feedback.