Registation Key

My Avast is about to run out, I get the red message every day.
I’ve gone to the web site and gone through the process of registationg for a new key or license. And I’ve heard nothing. This was over a week ago. I’ve even written to the support@avast.com and still never heard a word.

Is something not working? Or do I need to uninstall my current version and reinstall the current version. Avast just updated my version a little while ago.

I’ve used Avast for years, both on this computer and my other one and I’ve never had this trouble before. The key/license# has always come right back to me. Do you have any idea what is wrong? ???

My email is Outlook Express and the span filter is off due to a server problem.

Thank you

The registration key is sent by email and it’s valid for a year.
Isn’t it being blocked by any spam filter? Can you check your email by your browser (webmail)?

See the tutorial: http://www.avast.com/files/tutorials/insert_key.htm
Please take a look here: http://www.avast.com/eng/faq-invalid-license-number.html

  1. If both of these computers comply with the Home, Non-Commercial use and are in your household then you only need one Home registration key.

  2. If you aren’t getting an email from register @ avast.com without the spaces because it is being blocked by you ISP’s spam filter then it is unlikely that you will get a reply from support either. Try a different email address, or try a free yahoo account address has worked for many who had this problem.

If you can comply with the home non-commercial use you shouldn’t need the second key anyway.

Thank you, I’ll try registating with my Hotmail address instead.
I was a little concern, because the last time I got my key it was with another ISP server.

Thank you again. But I did my notice from you about registating here.

Farmgirl

No problem, welcome to the forums.

Let us know how you get on.

Well I tried registating with my Hotmail address and still no key. My Avast runs out the end of this week. Should I uninstall it and start all over again. I just don’t understand what is going on. I turned off all filter’s in my ISP mail. But why would that affect my Hotmail. I thought if anything it would show up in my junk mail in hotmail

Farmgirl ???

Reinstalling will make no difference you still need a registration key.

Why don’t you do as I suggested and use your other registration key you have for the other system, you only need one for the Home version.

Hotmail also has spam filters, have you checked the spam folder, etc. to see if it has been sent there ?

Those who tried Yahoo accounts had no problem in receiving the registration email.

hello Farmgirl :smiley:
Because my E-mail box problem.
I had applyed two key for avast home edition .

2007.06.15–2008.08.15
W54841081H4400A1106-tail deleted by moderator

In my opinion it may be you need.

Hope it is helpful.

Yous shouldn’t leave a key exposed like that. ::slight_smile:

The whole point of the registration process is that the user is also declaring/certifying that they qualify for the home non-commercial use of avast 4 home, a third party can’t do that for farmgirl otherwise we would already have offered.

;D I’m one happy girl now. I took your suggestion and applied for a Yahoo mail account then registered for a key. And within an hour the key was in my email and I’m set for another 14 months.

Thank you guys so much for solving my problem. Still would like to know why I couldn’t get it like I did for all these other years. But it is done now.

Farmgirl

Another problem solved with the avast! member team!
-brought to you by the avast! cheering section. :slight_smile:

Your welcome, glad I could help.

I would suggest an enquiry of your ISP and ask if there is any spam filtering at ISP level and if so why are they blocking avast.com.

:frowning:

My electronic mailbox not receive the key after my register 24 hours.
So i had to apply another key.In the meantime,my first electronic mailbox had received the first key.

I want not make use of the superfluous key to any commercial action,just want to help others.
Now i know, it is bad idea.

I am sorry :-[
I wouldn’t to make this mistake.