Registered email address is just made up (help)

Avast Free Antivirus / Premium Security
1

Hi All,

I purchase a full copy of avast. Then I didn’t know what to do. And I’ve just worked out why.

The registered email address when setting up the account was just a made up one (some IT guy installed it on the computer not me). So now I’ve purchased the full version I can’t get to the email. I also appear to not be able to change the email address.

Help how can I get the email?

Cheers :slight_smile:

2

Any one?

:slight_smile:

3

Submit a ticket: https://support.avast.com/Tickets/Submit

4

Hi Thanks for the reply.

I submitted last night still awaiting a reply. Any ideas how long they normally take as I’m off on holiday tomorrow.

5

Hi Alex280,

What’s your ticket ID? I couldn’t find it using your email address :slight_smile: