registration error- home thinks it's server

[system]

I’ve got a weird one… I found something similar in the forum, but not quite.
I’ve just completed a full re-install of XP Pro for a friend of mine. Before I blew away his OS I copied the license code from his Avast. Once XP was back up I re-downloaded the home edition (setupeng.exe) and installed it… or tried to. It came up several times during install complaining that it couldn’t find m-(something. dll and a re-install was required! I tried aborting the install but it kept going until the final phase at which point I was able to cancel.

I thought for a moment that I may have somehow received the wrong file so I used an older version that I had on a USB drive, knowing it would update once on line. After un-installing, rebooting, and installing the older version (without any errors) I attempted to input his registration key. It came back as invalid. I un-installed and even used the un-installer from the Avast site. Same issue after re-installing. I noticed that under the registration info in the “About Avast” area that it thinks the product is Server. The splash screen says home edition, but I can’t get his registration code back in and I’m wondering if there’s a leftover .dll from the original attempt that’s causing the issue.

Anybody got any clues???

[Lisandro]

@ahitch post:1

I’ve just completed a full re-install of XP Pro for a friend of mine. Before I blew away his OS

I supose you’ve formated the HD before installing XP and did not do an overinstallation.

@ahitch post:1

I copied the license code from his Avast.

From where? On About dialog, only part of the license number is showed.

@ahitch post:1

It came up several times during install complaining that it couldn’t find m-(something. dll and a re-install was required! I tried aborting the install but it kept going until the final phase at which point I was able to cancel.

Better if we can know the exactly error message and the name of the missed file…

[system]

@Tech post:2

I supose you’ve formated the HD before installing XP and did not do an overinstallation.

Yup

@Tech post:2

From where? On About dialog, only part of the license number is showed.

OK. That WAS pretty dumb on my part!!! :-[

@Tech post:2

Better if we can know the exactly error message and the name of the missed file…

Yup… I know… I just didn’t have the chance to write it down. It did however, go away when I used a previous version. Just for grins, I uninstalled that version and re-downloaded the last one from the Avast site and got the same errors all over again. I finally used the un-install routine from the Avast site and re-installed the older version.

[Lisandro]

@ahitch post:3

I finally used the un-install routine from the Avast site and re-installed the older version.

Ahitch, the new (updated) version should work for you…
You should try again as you’re losing the last updates and features of avast.
An antivirus is a constant updated application…

[system]

@Tech post:4

@ahitch post:3

I finally used the un-install routine from the Avast site and re-installed the older version.

Ahitch, the new (updated) version should work for you…
You should try again as you’re losing the last updates and features of avast.
An antivirus is a constant updated application…

Geeze guys! Gimme’ some credit! : That’s what I ended up doing! I installed the older version and allowed it to update. That seemed to work. Now I just have to re-register him.

I’m still confused and concerned about why the version I downloaded Saturday didn’t install, but the older one (about 1 month) did. It still says that it’s the server version under the “About” screen, but it installed and it’s working.

[system]

OK.
I still don’t know why the initial install threw a bunch of errors, but installing an older file, allowing it to update, and putting in a complete key seemed to work just fine.

Thanks!