Registration failure

system · 2014-04-02T17:01:13.000Z

Avast 9.0.2016 reminds me that my registration is about to expire but multiple attempts to update registration have failed. A small popup appears with a “Loading” message, nothing happens and it disappears after about 10-15 seconds.

Any ideas?

Para-Noid · 2014-04-02T17:31:22.000Z

It could be server issues. If you have a few days until expiry, then you can try again at a later date.

system · 2014-04-02T22:48:19.000Z

This is, quite literally, a perennial problem with Avast. I have just had my own reminder that I have to re-register next month and I’m dreading the possible hassle as by then I’m likely to have two new PCs to register as well.

The last time I did a manual re-registration but the time before I had to do a full re-install of Avast because the flakey re-registration process mysteriously installed the trial version of the full package they were pushing at the time. I couldn’t get rid of it (the forum tools that are available now weren’t then) and I ended up installing a very old version I had on a magazine disc over it. Registered that without any trouble and then updated it to the then current version.

I really don’t want that sort of trouble again and this post does not encourage me that what should be a simple process is going to be smooth and trouble free.

One thing I would say is that I seem to remember in the past the re-registration process apparently wouldn’t work before a certain date (not the expiry date). Of course sending e-mail reminders about re-registration a month in advance with no warnings about that meant people reported similar failed re-registration problems when they tried to do it immediately on receipt of the reminder.

system · 2014-04-03T10:48:57.000Z

Cluster-Lizard post:3:

This is, quite literally, a perennial problem with Avast. I have just had my own reminder that I have to re-register next month and I’m dreading the possible hassle as by then I’m likely to have two new PCs to register as well.

The last time I did a manual re-registration but the time before I had to do a full re-install of Avast because the flakey re-registration process mysteriously installed the trial version of the full package they were pushing at the time. I couldn’t get rid of it (the forum tools that are available now weren’t then) and I ended up installing a very old version I had on a magazine disc over it. Registered that without any trouble and then updated it to the then current version.

I really don’t want that sort of trouble again and this post does not encourage me that what should be a simple process is going to be smooth and trouble free.

One thing I would say is that I seem to remember in the past the re-registration process apparently wouldn’t work before a certain date (not the expiry date). Of course sending e-mail reminders about re-registration a month in advance with no warnings about that meant people reported similar failed re-registration problems when they tried to do it immediately on receipt of the reminder.

I certainly don’t want to go through the rigmarole you describe. I’ll keep trying until a week before the current registration and if it fails again, I’ll remove all traces of Avast from my system and look for another program.

I do some consulting and have routinely recommended Avast to clients, most of whom opted for paid-for versions. If this nonsense continues, I’ll steer them and future clients towards another solution.

Announcements