I’m new to Avast in general, but pretty comfortable with computers.
Bought a family licence for Avast 4.8 Pro, and when the email with the key arrived, it was in the form of a .dat file, bit unusual as there are generally no applications to open it with, but Notepad did the trick.
Inside is a whole page of stuff, plus the key.
Copy the key, drop it into the registration key box - ‘Invalid Key’ comes up.
Try again, same result.
Took off the ‘Pro_Key’ prefix, same problem.
Am I being a bit obtuse here? Surely there must be a simple way of doing this?
I can’t believe it wants the whole page copying and pasting? and why the .dat file format for a very basic text string?
The license for avast! WHS is in the style of a license file. You will be sent this, via email, upon making a purchase. You will then need to save the file to your WHS server, ready to be loaded into avast! Once saved, you should open the avast! WHS console, select the licensing option and choose insert license file. You can then browse the file system within the WHS server, for where you saved the file, select the file, and click OK. The file will then be loaded into avast!
Should you have purchased the ‘avast! Professional Family Pack’, then this includes avast! professional licenses for upto 10 machines (in your household). The license information for this is included within the license file and can be deployed to each machine by selecting the Deploy avast! professional edition license to all computers button.
We don’t have a server, just several machines in the house. That is what the Avast description gives for most users of the multi-licence software.
Thus, believing that the 4.8 Pro download would respond to the key, we set that up, as it says in the Avast site. Thus the problem. If you don’t have the WHS version, then there seems to be an issue which we have run into…
Sorry, My misreading of the post I though you might have that setup.
The bit form your link (which I did remember) which shows the two come together, so I wasn’t sure if one of your systems was used as the server.
The Professional Family pack consists of avast! Professional Edition and avast! Windows Home Server Edition. To download the programs, please visit the download pages of the individual products.
You could try sales(at)avast(dot)com and see if they can give you a point in the right direction.
That is very unusual not to have received an email, does your ISP use a spam filter ?
This is the most common reason for not getting an email, you could try using another email account from a different domain to easynet. If you haven’t got another option you could try a free account with Yahoo as that has worked in the past for people not receiving a reply on there main email address.
hi people… where to get a licence key for avast pro… i already nstaled home edition but i change it to professional but i cant get any licence key… thus it the same licence key for home edition to pro??
pls help! tnx…
You can’t just change it to the Pro version, well you can use the pro trial for 60 days, but ultimately you have to buy a license.
So I’m not sure what you mean by “i already nstaled home edition but i change it to professional but i cant get any licence key.”
You can’t just change as I said, you would have had to uninstall the home version and install the pro trial version, or buy the Pro license and the Pro key will be emailed to you. Then you enter that key into the relevant place, the home and pro keys aren’t the same.
Did you use a different email address (domain name) as although some use spam filters some also remove emails without the user ever knowing, e.g. nothing placed in any spam folder.
What it says, is that I have TWO licence keys, not one, and that the 10-licence version of Avast appears to be ONLY for the WHS (Windows Home Server) setup, not for separate PC’s on a home network. I only ever received one key in the first instance.
I’ll need to sit down with a bottle of aspirins now and try to work out how we are going to go forward from here. What we have is not going to work with our setup, yet in reading the initial blurb on the website, I believed that what I was reading was what I was going to get. Not so.
I’ll be back once I have resolved the way forward.
The WHS (I don’t use it) version has a different license file (not key) that is copied into a folder from there it can be detected and I believe then applied to other systems on the network.
– WHS License - Extract from the Help file.
[b]avast! WHS license information[/b]
The license for avast! WHS is in the style of a license file. You will be sent this, via email, upon making a purchase. You will then need to save the file to your WHS server, ready to be loaded into avast! Once saved, you should open the avast! WHS console, select the licensing option and choose insert license file. You can then browse the file system within the WHS server, for where you saved the file, select the file, and click OK. The file will then be loaded into avast!
Should you have purchased the ‘avast! Professional Family Pack’, then this includes avast! professional licenses for upto 10 machines (in your household). The license information for this is included within the license file and can be deployed to each machine by selecting the Deploy avast! professional edition license to all computers button.