Registration Key applied for but not Recieved Avast Free.....NOT IN SPAM FOLDER)

Yesterday I helped my father install Avast on my recommendation after years of using Norton. Just one problem, after installing Avast, I then filled in his registration for him (with a correct email address obviously), but no registration key has been received, neither in his inbox nor in Spam.

Is there anyone at Avast I can PM with his details to see what has happened? I don’t really want to put his emaill addy up on the forum if it can be helped.

Thanks.

Hello and welcome to the Forum! :slight_smile:

Try this: https://www.avast.com/resend-license-free-antivirus.php

DJBone

http://www.avast.com/faq.php?article=AVKB9#articleContent

Thanks both for your help, the second option worked perfectly. PC now registered!!

Thanks once again :smiley:

You’re welcome.