Vlk
5
In case of rraymond14, it was caused by the fact his wife didn’t have appopriate access rights to the registry key.
Log on under your account, start regedit, navigate yourself to HKEY_LOCAL_MACHINE\Software\ALWIL Software, click Permissions and make sure all the accounts have at least read access (they should have it by default). If they don’t, you need to add it. You can add the Everyone group as well.
Vlk