Just installed Avast on my husband’s computer. Running Windows 98, Avast icon has red circle with line thru it. When click on On-Access Protection control, asks for license number. When I enter it (dut and paste) get message number is wrong. When click on start Avast, does a scan. Program settings ask for password, get error message, wrong password. Each entry for password gets error message wrong password. Just got a new one, and it still won’t take it. Can someone please help? Thank you so much.
Have (or did) you have another AV installed in this system, if so what and how did you get rid of it ?
Are you getting any errors when you boot relating to avast ?
What is the full error message text relating to the license key entry ?
I can’t see why Program settings would ask for a password, unless you set one up (right click the avast icon, Set/Change Password), by default there is no password.
If you set a password or someone did and you have forgotten it you will have to reinstall, uninstall, reboot, install, reboot.