Registration?

I feel like a dummy…I can’t seem to get to the place to re-register an update! Duh, can you help me please?
Dee

There is no need to 're-register a update.

What is your exact problem?
(include details please)

Thanks for the reply!
I thought I had only upgraded, but it keeps asking me for my registration number. When the box pops up, for the frequent upgrades, it states I need to add my number. Maybe I downloaded a new copy instead of the update?
Dee

No I don’t think so.

Several things can be going on here.
Is your system date/time still correct?
Is the key you are using about 14 months old?

Hi Eddy,
My time and date are correct, the program has been on here forever, but I have never had to re-enter the key, or re-register. Kinda strange, but I don’t doubt it’s something I’ve done wrong.
I just scanned my system with it, and that works fine.
The update box still pops up and states that I need to supply my registration key or number.
Dee

You have to register again each 14 months.
So, can you please register avast again, receive a new key, copy and paste it there? :slight_smile:

Thanks Eddy,
I did what you suggested, and I am good to go!
Thanks for your help!
Dee :wink: :smiley: