My install of AV free v5 refused to update either its definitions or the program so I uninstalled and tried to install v6. The install failed and gave me the attached dump. Can anyone advise what is wrong. Thanks.
Hi.
Looking at your log you are on windows xp sp2 and lots hack exploits risks. Updates are needed via windows update.
You need to be on sp3 at least.
Did you have any other anti virus before you used avast 5(Symantecs/nortons/macafees) if you did use these you need to use their removal tools.
Also download malwarebytes free antispyware & update it and check your computer with that! & remove if it finds anything (full scan).
Use avast removal tool. Reboot and reinstall latest version {free]
+1
Btw, please don’t open more than one topic for one problem…!!
http://forum.avast.com/index.php?topic=79834.0
Thanks Asyn. I just realized that the OP has duplicate threads going on. :
@ bikeman, Duplicate posting only confuses those trying to help you. Please keep your posts to one thread. Thank you.