Rejected emails

Avast Free Antivirus / Premium Security
1

:(I’ve just recently gone to 2-way cable. On my 56k connection I had no trouble emailing any of my contacts. Now, I get messages kicked back to me by certain recipients. here’s the text from OE:
“The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was ‘*****@comcast.net’. Subject ‘email’, Account: ‘mail.losch.net’, Server: ‘127.0.0.1’, Protocol: SMTP, Server Response: ‘553 sorry, that domain isn’t in my list of allowed rcpthosts (#5.7.1)’, Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC79”.

I can’t figure out if this is caused by avast! or my cable connection ???

2

A quick search of Google shows that this error message may well have more to do with your new internet connection rather than Avast. I recommend you ask for help from your isp.

3

missingstang
Are you using Comcast? if you are, how did you set this up or change from the old to the new?

4

missing,

This problem lies with your ISP provider. You must contact them and have them grant access to your email addresses.

Some ISPs block certain email recipients because of a history of complaints. Some do not allow international email.

I am sure that once you call them, they willl straighten it out.

Good luck

5

If you change the ISP, please check with them if you do not have to change your smtp authentication settings. Some ISP requires a different authetication while using an antivirus, for instance: #smtp_server_name is the default but some ISP requires: user_name#smtp_server_name and so on…

Neither of them. I think like I wrote is a trouble into your email account setting (check your email program). Of course, I suppose you can send emails to that user with webmail or another computer… ::slight_smile: