system
14
I have a customer that is getting the same error:
Connecting to host: rh.ara.avast.com
A local error occurred: Unable to connect to the Remote Assistance server!
Avast! Endpoint Protection Plus
V.8.0.1603
What’s the point of offering remote assistance feature if when it breaks, you’ve no plans to fix it! With this kind of approach, I can’t recommend the product to future business customers. The protection offered by Avast! is average, the Remote Assistance feature was a deciding factor in choosing Avast! over other products.