Remote control not working

I have licensed version but i couldnt do any remote operation through avast account from my pc. Device has been added and listing with anti theft enabled.

Hi, try this then:

  1. uninstall ALL Avast apps from your device (make sure you remove the Avast Antivirus from Device Administrators first)
  2. check there is no “Avast” in your device Settings > Accounts
  3. remove the device from the Avast My Account
  4. only then install the Avast apps back and log them back in the My Account