Removal of subjectline in E-mail

Avast Business Avast Server Protection
1

Hi,

I use the Avast SBS suite and netclient edition version 4.6
When the avast netclient detects a suspicious E-mail, it removes the subject line and replaces it with with a virus warning message.

Is there a way to make it INSERT a warning, and not replace the subject? Something like: “[avast! - SUSPICIOUS] Board Minutes”?
This is important, because the users have to open the mail to see if the mail is relevant, while they can see if the mail is relevant at a glance at the subjectline.

Or is this done at server level? I use SBS 2003 with Exchange 2003.

Thanks in advance.

Peter Nap

2

As far I know we can’t do that… You can replace the subject line or not, but can’t ‘append’ the [avast! - SUSPICIOUS] info.
I’m not sure that the server version has the same behavior.
But, this is generally into the ‘Heuristic’ tabs of settings of the email provider/plugin.

Sorry, wrong info. See vojtech corrections.

3

Subject is not replaced, the warning is prepended to the existing subject.
This is done at netclient, not at server.

What email program do you use ?
Do you see anything more than the warning in the subject line when you look to message source ?

4

Sorry for the late answer. I have to look again at the message header to see if the subject is there.
I can only see the “suspicious” tag in the e-mail subject.
I use SBS2003 with Exchange 2003. The client uses Microsoft Outlook XP

5

Well, I guess it is quite likely that the subject was empty in the original message.

6

That is quite possible yes. Can I prevent this tag from safe senders for example?
Or altogether, no tag in the subject?

7

You can disable adding the tag: in the ADNM console, go to your on-access scanning task properties, select page Heuristics in Outlook/Exchange and select ‘Let it be delivered’ under Silent Mode.

8

Ok, thanks! That answers all my questions… 8)