Removing the bprotect Trojan

Viruses and worms
1

Hi guys, any assistance in the removal of this trojan would be very much appreciated.

Avast! didn’t pick these up in a regular scan, only on a boot scan were they detected:

JS:Bprotect-A
JS:Bprotect-C
JS:Bprotect-D
win32:Bprotect-C
win32:adware-brs

Cannot be deleted, moved to the chest etc.

I am running Windows 7 64-bit, I’m a home user on a personal computer.

Prepared to download software, post logs as required. Thanks in advance.

2

Attach your basic logs. (MBAM, FRST and aswMBR…!!)
Instructions: https://forum.avast.com/index.php?topic=53253.0

3

Yes, sorry I read that after my post, the logs are being prepared at the moment.

Thanks again.

4

You’re welcome, awaiting your logs.

5
Cannot be deleted, moved to the chest etc.
Where are those files located ?..... Full file path
6

Here’s the first log guys.

Here is a file path…

C:\Users\Jizzim\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\E50MKBIO\pack[1].7z|>bprotect.exe

7

This may clear it
Run TFC-cleaner. http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/

You still need to attach requested logs so essexboy can check

8

Ok, I’ve run the TFC Cleaner, please find attached new logs.

9

OK, now you’ve to wait a bit…

10

Sure. It’s night time here, so I’ll be back tomorrow to await further instruction.

Thanks again everyone.

11

Take your time, see you tomorrow.

12

Are you still getting the alerts ?

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION Task: {19C8F1D7-87CE-436B-8882-253E35333224} - System32\Tasks\{DEC00FD7-AD80-4C8F-A595-3371BF09A4E0} => E:\SETUP16\SETUP16.EXE <==== ATTENTION Task: {370C432E-B2ED-4DE8-855E-DF72820DE4E6} - System32\Tasks\{FDEF61A7-B0EA-4582-9EA8-CF60FB6FE33B} => C:\Users\Jizzim\Desktop\Carmen Sandiego\SETUP32\SETUP32.EXE [1996-01-08] (Stirling Technologies, Inc.) <==== ATTENTION Task: {3B8113D3-8A94-45ED-AB78-708EF26B8E44} - System32\Tasks\{27D73233-D0BC-4C8E-A5DE-0ABAF3F9C0C9} => C:\Users\Jizzim\Desktop\Carmen Sandiego\SETUP32\SETUP32.EXE [1996-01-08] (Stirling Technologies, Inc.) <==== ATTENTION Task: {96702A8D-2A97-4780-A91F-AE6D5F3DE42B} - System32\Tasks\{D9773EED-018A-48F0-9043-75E1260D664B} => C:\Users\Jizzim\Desktop\Carmen Sandiego\SETUP.EXE [1996-04-19] () Task: {9CEC40D4-21B5-4008-9EEB-D311B7F0437F} - System32\Tasks\{4DD34DF8-5492-4995-8172-40B86AE65FBE} => C:\Users\Jizzim\Desktop\Carmen Sandiego\SETUP.EXE [1996-04-19] () EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.

13

Hi guys, please find attached the AdwCleaner txt file.

In between all of this, last night I did another boot scan on Avast (prior to the above post instructions) and it was only picking up the following:

File C:\Windows\Installer\a237d01.msi|>_4E6019889D46D3B989300369D4A5E2CD|>_64117D15CDBB69512B0CE93A1FD3C180 is infected by Win32:Malware-gen

I’ll re-run the boot scan now to see if it picks anything up.

14

Also post the fix log from FRST.

15

Please find attached.

16

OK, now wait for Essexboy.

17

What problems are you experiencing at the moment ?

18

I’m not really experiencing any problems at the moment, I will do another bootscan though just to see if anything comes up of concern.

19

…and we are in the clear! ;D

Thanks guys, you are all legends and I appreciate your efforts.

20

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version

https://dl.dropboxusercontent.com/u/73555776/javara.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme :wink:

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave: