Hey all, i’ve been having trouble with my computer lately, sometimes when I try to power it on, i see the windows screen and then it shuts down. I usually have to wait a bit and try again. It finally turned on today and I did an Avast boot scan.
It came back with 3 infected files:
Win32:Sirefef-PL [RTK] --move to chest
Win32: DomalQ-CV [PUP] – delete
Win32:PUP-gen [PUP] – move to chest
Please any advice on getting these removed??
Thanks in advance
Sean
EDIT: i added the logs
When i ran the malwarebytes it quarantined 200+ infected files
MBR log attached
When i ran the malwarebytes it quarantined 200+ infected filescan you attach the log that show that
Win32:Sirefef-PL [RTK] --move to chest Win32: DomalQ-CV [PUP] -- delete Win32:PUP-gen [PUP] -- move to chestdo you have detected file name and location ..... full file path
For some reason when i try to pull the log it shows nothing found. I scanned again and it found a few files, i attached that one above
C:\ProgramData\Symantec\SRTSP\quarantine\AP42780A59.tmp is infected by win32:Sirefef-PL [RTK]
C:\Users\Sean\AppData\Local\Temp\DIQ\Flashplayer_151\exes.zipl>DomaIQ.exe is infected by win32:domaIQ-CV[PUP]
C:\Users\Sean\AppData\Local\Temp\DIQ\Flashplayer_151.exes.zipl>DomaIQ10.exe is infected by Win32:PUP-gen [PUP]
C:\ProgramData\Symantec\SRTSP\quarantine\AP42780A59.tmphave you had / or do you have Norton/Symantec installed? .... detection is inside symantec quarantine or it is leftover files from uninstall
you can only have one AV installed https://singularlabs.com/uninstallers/security-software/
the other two are in temp folders end should go when essexboy empty them
You also have McAfee installed which will need to be removed
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe (McAfee, Inc.) BHO: MSS+ Identifier -> {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} -> C:\Program Files\McAfee Security Scan\3.8.130\McAfeeMSS_IE.dll No File BHO: No Name -> {99E00A4C-D35E-11DD-BA95-9B6A56D89593} -> No File FF Plugin: @mcafee.com/McAfeeMssPlugin -> C:\Program Files\McAfee Security Scan\3.8.130\npMcAfeeMss.dll [2013-09-06] (McAfee, Inc.) CHR StartupUrls: Default -> "hxxp://search.conduit.com/?ctid=CT3289847&SearchSource=48&CUI=UN13422440782678830&UM=2" CHR DefaultSearchKeyword: Default -> search.conduit.com CHR DefaultSearchURL: Default -> http://search.conduit.com/Results.aspx?q={searchTerms}&SearchSource=49&CUI=UN13422440782678830&ctid=CT3289847&UM=2 CHR DefaultSuggestURL: Default -> http://suggest.search.conduit.com/CSuggestJson.ashx?prefix={searchTerms}&CUI=UN13422440782678830&UM=2 CHR Plugin: (Default Plug-in) - default_plugin No File S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.130\McCHSvc.exe [235216 2013-09-06] (McAfee, Inc.) S2 secdrv; C:\Windows\system32\Drivers\secdrv.sys [0 2006-11-02] () <==== ATTENTION (zero size file/folder) S3 Teefer2; C:\Windows\System32\DRIVERS\teefer2.sys [49024 2007-08-06] (Symantec Corporation) S3 usbscan; C:\Windows\System32\DRIVERS\usbscan.sys [0 2008-01-20] () <==== ATTENTION (zero size file/folder) 2015-03-16 21:44 - 2013-05-04 22:45 - 00000000 ____D () C:\Program Files\WhiteSmoke_New 2015-03-13 21:19 - 2009-10-11 19:52 - 00000000 ____D () C:\Program Files\Common Files\Symantec Shared 2015-03-13 21:18 - 2009-10-11 19:52 - 00000000 ____D () C:\ProgramData\Symantec 2011-11-28 11:01 - 2011-11-28 11:01 - 0000000 _____ () C:\Users\Sean\AppData\Local\{ECB99221-1509-4DF3-9A8E-AE873367D115} C:\$Recycle.Bin\S-1-5-18\$814572e9d183e117e1eb7c783e913af1 CustomCLSID: HKU\S-1-5-21-3445081085-747175502-2081127040-1000_Classes\CLSID\{0000002F-0000-0000-C000-000000000046}\InprocServer32 -> No File Path CustomCLSID: HKU\S-1-5-21-3445081085-747175502-2081127040-1000_Classes\CLSID\{00020420-0000-0000-C000-000000000046}\InprocServer32 -> No File Path CustomCLSID: HKU\S-1-5-21-3445081085-747175502-2081127040-1000_Classes\CLSID\{00020421-0000-0000-C000-000000000046}\InprocServer32 -> No File Path CustomCLSID: HKU\S-1-5-21-3445081085-747175502-2081127040-1000_Classes\CLSID\{00020422-0000-0000-C000-000000000046}\InprocServer32 -> No File Path CustomCLSID: HKU\S-1-5-21-3445081085-747175502-2081127040-1000_Classes\CLSID\{00020423-0000-0000-C000-000000000046}\InprocServer32 -> No File Path CustomCLSID: HKU\S-1-5-21-3445081085-747175502-2081127040-1000_Classes\CLSID\{00020424-0000-0000-C000-000000000046}\InprocServer32 -> No File Path CustomCLSID: HKU\S-1-5-21-3445081085-747175502-2081127040-1000_Classes\CLSID\{00020425-0000-0000-C000-000000000046}\InprocServer32 -> No File Path CustomCLSID: HKU\S-1-5-21-3445081085-747175502-2081127040-1000_Classes\CLSID\{0002E005-0000-0000-C000-000000000046}\InprocServer32 -> No File Path CustomCLSID: HKU\S-1-5-21-3445081085-747175502-2081127040-1000_Classes\CLSID\{0BE35203-8F91-11CE-9DE3-00AA004BB851}\InprocServer32 -> No File Path CustomCLSID: HKU\S-1-5-21-3445081085-747175502-2081127040-1000_Classes\CLSID\{0BE35204-8F91-11CE-9DE3-00AA004BB851}\InprocServer32 -> No File Path CustomCLSID: HKU\S-1-5-21-3445081085-747175502-2081127040-1000_Classes\CLSID\{46763EE0-CAB2-11CE-8C20-00AA0051E5D4}\InprocServer32 -> No File Path CustomCLSID: HKU\S-1-5-21-3445081085-747175502-2081127040-1000_Classes\CLSID\{B196B286-BAB4-101A-B69C-00AA00341D07}\InprocServer32 -> No File Path Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: CMD: netsh advfirewall reset CMD: netsh advfirewall set allprofiles state ON CMD: ipconfig /flushdns CMD: netsh winsock reset catalog CMD: netsh int ip reset c:\resetlog.txt CMD: ipconfig /release CMD: ipconfig /renew CMD: netsh int ipv4 reset CMD: netsh int ipv6 reset EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
Ran the Mcafee and Norton removal tool from link posted above
Ran FRST and attached log
After FRST ran it made me restart, computer actually restarted, it hasnt restarted on the first try in weeks; good sign
Nice, could you run a fresh FRST scan for me please and let me know if you are experiencing any problems
I ran the avast boot-time scan, it said no virus detected
Attached the new logs from FRST
Looks nice and clean
Subject to no further problems 
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove tools
Download and run Delfix
Select the options as shown
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
https://dl.dropboxusercontent.com/u/73555776/javara.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
CryptoPrevent install this programme to lock down and prevent crypto ransome ware
https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme 
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe 
I followed all of those steps and installed the programs. I’ll let you know if i come across any problems in the next few days
Thanks for the assistance, I really appreciate it!!!
My pleasure