Renewal Popup, Managed Environment

Hello, our license is nearing renewal and while we renew, as we do every year, all of our workstations are receiving the renewal popup. We have several hundred workstations and the popup is rather annoying to our users and our help desk.

We use the Enterprise Admin Console to manage our clients. Is there any way to disable the renewal popup on the workstations?

I’ve tried switching to silent/gaming mode, that hasn’t worked. I’ve set “PopupDurationRed=0” in the Custom Ini Settings, that hasn’t worked.

I’m not really sure what else to do, other than wait for our new license file. Any assistance would be appreciated. Thank you.

In my experience, setting pop-up durations to zero has resulted in the message staying on screen until the user acknowledges it.

It doesn’t completely solve your problem but try setting them to “1”. At least the message will only be displayed very briefly.

Regards,
Stephen