I just bought a 1yr 3PC renewal of avast! IS through the avast! user interface. I inserted the new license in two of my three computers, and they took and said I have 422-some days on my subscription.
For some reason my license did not show up on https://my.avast.com/en-us/#licenses, and when I went to the my devices tab, the computers still said expiry on 6/28/14 instead of 6/28/15 and gave me a link to the old license. In response, I disconnected them and reconnected them to my avast! account. Now when I go on my devices it says
License Detail:
N/A
Expiration Date:
6/28/2015
Subscription Status:
Valid
(which is progress), but my.avast.com still does not list my new license online…
I tried to call support, but the old lady on the line was useless and was not understanding the problem.
Anyone have an idea what is going on? Thanks!
The account web page may take a while to catch up. Have another look tomorrow
I’d give it a few days. Sometimes there are delays. Neither the delay nor your my(dot)avast(dot)com have anything
to do with the functionality of your installed avast. As long as you have avast running on your machines you are good
to go.
You do “not” need a my(dot)avast(dot)com account for your avast to work.