Avast and Malwarebytes aren’t finding any viruses when scanned
Avast is giving me repeated alarms for
hXXP:mclarenz.net
hXXp:xerobotan.com/aa
hXXp://26714.t.c.adlinker.net
COM surrogate is running high repeatedly and overheating my computer and maxing my CPU usage.
I believe it has been changing my settings in internet options and disabling my ability to download programs I have to keep resetting them.
Seen similar that are having audio ads however my sound is unavailable so I am not sure if this is happening for me.
Also I believe my roommates computer has now gotten it through our wifi but he is able to just reformat his. Should he reformat his and leave it off until it is removed from my computer?
Please download AdwCleaner by Xplode and save to your Desktop.
Double click on AdwCleaner.exe to run the tool.
[*]Click on the Scan button.
[*]After the scan has finished click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
[*]After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
[*]Post logfile will also be saved in the C:\AdwCleaner folder.
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
[*]Double-click to run it. When the tool opens click Yes to disclaimer.
[*]Under Optional Scan ensure “List BCD” and “Driver MD5” are ticked.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
1. Open notepad and copy/paste the text present inside the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system
2. Save notepad as fixlist.txt to your Desktop. NOTE: => It’s important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
3. Run FRST/FRST64 and press the Fix button just once and wait. If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply. Note: If the tool warned you about the outdated version please download and run the updated version.
Then…
Please download ComboFix by sUBsfrom here and save it to your Desktop. If you are unsure how ComboFix works please read this guide carefully. note: ComboFix must be downloaded to your Desktop.
Temporarily disable your AntiVirus program, usually via a right click on the System Tray icon. They may interfere with Combofix. If you are unsure how to do this please read this or this Instruction.
Instructions how to disable avast:
[*]Right click on the avast! system tray icon ( http://www.mcshield.net/pg/images/avast5.png
) in the lower right corner of the screen and scroll up to avast! shield controls;
[*]In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.
Note: Do not forget to turn back on this option after the cleaning by choosing avast! shield controls > Enable all shield options.
Run ComboFix. Click on I Agree!
ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.
If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
Note:Do not mouse-click Combofix’s window while it is running.
If you see a message like “Illegal operation attempted on a registry key that has been marked for deletion” just restart computer once more.
When the tool is finished, it will produce a log report for you. (typical location: C:[b]ComboFix.txt[/b] )
Attach log reports ( ComboFix.txt) back to topic.
Close all browser windows and refering to the picture above.
Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will will re-run. When finished, it will produce a log for you.
Attach the contents of the log in your next reply. (typical location: C:[b]ComboFix.txt[/b] )
Im not getting the warnings from avast anymore nor is my com surrogate running high however I no longer have any items in my system tray and it appears all my startup items are not registering on startup. Unsure if there are any other problems I noticed it deleted electric sheep not sure if im missing any other programs or not.
So should I just reformat the other computer? should I leave it offline so that it doesn’t spread the virus right back to me? It is in worse shape and won’t be able to run a scan so I don’t see any other options I just want to make sure I don’t get it back.
Now click on “Run” button. Wait for the programme completes his work.
All the tools we used should be gone.
Tool will create and open an log report (DelFix.txt) Note: The report will also be stored on C:\DelFix.txt
I don’t need DelFix log report.
If you need to check the other PC, open separate topic, and someone will assist you.
i’m having the same issue. Avast warning of 26714.t.c.adlinker.net and mc3.adlinker.info, high CPU usage (60-85%) spikes of 30% in wireless network processes. i tried the steps but still having the issue. avast, avg, malwarebytes, microsoft security essen, etc not finding any infections. it happens when i copy user files to freshly installed os. is this a worm?