Repeat prompts to update

Avast Secure Browser
1

Every time I reboot my PC and open ASB I get told it can’t update so I need to do it manually. So I do and next time the same thing happens again. Version 130.0.27176.93 and the error reported is Update check failed to start (error code 1: 0X80004005 – system level)… Getting very annoying

2

Same issue but I am getting instruction to reinstall. Don’t want to lose bookmarks and saved PW… Anyone answering that can address both of these issues?

3

I have re-installed without losing tabs - I don’t save passwords in the browser - I prefer a separate tool such as Bitwarden which is portable so not locked into one browser

4

Hello ‘Dave93’ welcome to the Avast Community Forum.

Before reinstalling export your settings:
How to Backup your Avast Secure Browser settings:

Make a note of where you save the settings so you can restore them.

5

Hi,

we’re deploying an emergency fix for an unexpected issue related to our updater. If you’re getting the “Browser is outdated” notification bubble, please:

  1. restart the Browser
  2. go to the Settings menu, then About page
  3. Browser will start checking for an update & will download and install it
  4. Restart the browser

Please accept our apologies for any inconveniences caused and thank you for using our browser.

Sandu

6

I get
An error occurred while checking for updates: Update check failed to start (error code 1: 0X80004005 – system level).

Learn more

Version 130.0.27176.93 (Official Build) (64-bit)

So no help I’m afraid

7

Hi,

please restart the computer and try again. If the issue persists, please provide us your diagnostic information that you can find by opening the following url in the browser: secure://settings/diagnosticInfo .

Thank you

Sandu

8

Thanks for the response - it happens after every restart. Info as follows:

executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\dave_\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 11 v23H2 (x64)
av_engines=None
active_av_engine=None
av_version=Not installed
urlscanner_version=Builtin urlscanner
mimic_version=v0.1.31-4579cc6
host_prefix=
browser_version=130.0.27176.93 (Official Build (64-bit))
cgid=100
cid=6505
uid=62ccfb48dd144faf9de5bb3518e92ca5

Channel: stable
OS language: en-us
Browser language: en-US
Search Engine URL: https://www.google.com/search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:iOSSearchLanguage}{google:prefetchSource}{google:searchClient}{google:sourceId}{google:contextualSearchVersion}ie={inputEncoding}
Omaha version: 1.8.1697.6

Subscription Information:
Subscription id:
Issue date:
Expiration date:
License period:
Status: Free

Enabled extensions:
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beghmmhchncjignfbfnemngnlnjdmbcb : Anti-Fingerprinting : 2.6.240
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 2.1.0.330
gjcfnponmdkenfdibginkmlmediekpnm : Messaging : 1.31.0.1086
hglfhehnlngcghjibkocbphocccdoipk : Side Panel : 1.3.397
jfijboeaeajnoejbcdbhejlnmhepeige : NTP Extension : 3.27.367
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chromium PDF Viewer : 1
njgehaondchbmjmajphnhlojfnbfokng : Video Downloader PLUS : 6.5.5
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.21
nmkinhboiljjkhaknpaeaicmdjhagpep : Fluff Busting Purity : 37.1.3.0
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Disabled extensions:
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