Repeatedly getting "The package is broken."

Avast Free Antivirus / Premium Security
1

This error keeps coming up, at least once per day on an attempt to automatically update and more often than not when I try to update manually. It still says that Avast needs to restart my computer after each attempt, although I would have thought that this message would indicate that the update didn’t actually happen. No firewall installed. Any ideas?
Thanks. :slight_smile:

-Michael

2
  1. Get a firewall, this is an essential part of your system security, Zone Alarm free has a relatively friendly user interface.
  2. What is your OS ?
  3. Operating system restart needed by avast message could be solved, in some systems, by deleting the file C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt
  4. Have you got another (or had) AV installed on your system, if so what and who was it removed ?

Have you tried a repair of avast. Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Repair, click next and follow. You need to be on-line to do this.

3
  1. I know, I should. :slight_smile:
  2. Windows 2000
  3. Was an empty text file, deleted it.
  4. Nope.

I will try the repair and let you know if it still happens. Also, the reboot message comes up even if I get the “Already up to date” message sometimes.

-Michael

4

Even if the reboot.txt file is empty it can initiate the message.
Let us know if getting rid of the reboot.txt doesn’t resolve that message, there are a couple of other things we can check or do.

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