Reporting false positives

Viruses and worms
1

Hi,

24 hours ago I submitted a false positive report here: http://www.avast.com/contact-form.php

No response has been received yet from Avast. Mutual customers continue to report Avast flagging our application as a Trojan which is a definite false positive.

All other anti-virus providers have replied very quickly in the past, most often advise us of a whitelist program to prevent this happening in future.

Has anyone got any advice on this matter?

2
No response has been received yet from Avast.
they usually dont reply......if still not fixed, report it again
3

Hi,

Fastest way to report a false positive and usually you get a reply from them asap depending upon their analysis time. Email it to virus at avast dot com

4

Make sure to include the virustotal report proving the FP!