Request for Refund of Avast Premium Subscription

Avast One
1

Dear Avast Customer Support Team,

I am writing to request a refund for my Avast Premium subscription that was automatically renewed on 03.23.25.

I initially signed up for the free trial period with the intention of evaluating your service, but unfortunately, I forgot to cancel the subscription before the trial period ended. As a result, I was charged for the full subscription, which I did not intend to maintain.

I understand that according to your refund policy, customers are entitled to request a refund within 30 days of purchase. As my subscription was only activated 10 days ago, I believe I am still within this refund window.

I would greatly appreciate if you could process this refund request at your earliest convenience or if you could tell me who I am supposed to contact precisely.

My account details are as follows:

  • Order/Transaction Number: #ADAP1592428188
  • Subscription Plan: Avast Gold Individual

Thank you for your understanding and prompt attention to this matter. I look forward to your response.

Sincerely,

Lucie Mode

2

First, I’m an Avast user and not an Avast Team member.

Try this Link:

It isn’t wise to post your email address in a publicly available Forum/Community - I don’t believe you can do this yourself - I have requested that a moderator to do this.