I’m not able to renew my free Avast 2018. It’s down to 27 days now before it expires on Dec. 22, 2018. I’m not getting any notices to renew. Usually the Upgrade Now button turns into Renew Now or something like that, when it reaches 29 days. I used to click on that and then it would give me 365 more days, good for one more year. What’s going on with this? Is it ok? Will it renew itself when it reaches Dec. 22, 2018, so I won’t have to worry about it or is there no renewal going on anymore and it will still work?
So, I’m ok and don’t have to do anything and it will still work? I’m not very computer savvy. Are you an Avast employee?
@ beckyrutecki
In theory you don’t need to register the avast free version according to avast.
I don’t think it starts throwing up reminders from 30 days out, so it may be a little longer before you get a reminder. Though why the hell avast do this if avast free truly doesn’t require registration.
The free version can safely expire (so avast say) as you will remain protected. Ten days after expiry it should automatically update the registration.
I just love it when things are this clear NOT.
Are you an Avast employee?Nope they have a avast logo and a text that say "Avast team" below it
Avast FAQ https://support.avast.com/
I wish I could get a very clear answer about this from someone who works for Avast? It will keep working after the date reaches Dec. 22, 2018 and expires?
I tried to manually reregister and it won’t let me. The left-hand free Avast column is inactivated. All I get is the “Upgrade Now” button and when I click on that, it only allows me to purchase the higher level of Avast. It won’t let me renew the free Avast. I called the toll-free Avast number and the lady said I’d have to reinstall the program a day before my registration expires. What! I shouldn’t have to do that. They always say to reinstall the darn program. Called back again and another person told me it should keep working after it expires. I wish someone had a concrete answer for me. Why the heck can’t I reregister my free Avast?
Why the heck can't I reregister my free Avast?Relax and dont panic, it`s not the end of the world
Wait for the time to run out and see whats happening
I wish someone had a concrete answer for me.It is already given from avast website >> https://www.avast.com/registration-free-antivirus
I actually have the same problem as the OP. So I just hope it’s okay…
I wish someone from the Avast team could explain why this isn’t reregistering. I keep checking it twice a day to see if it’s saying “renew now” and it never does. It just keeps saying “Upgrade now,” and won’t let me renew the registration. What will happen when it expires on Dec. 22, 2018 and it doesn’t renew?
You are still a long way from actually expiry, before that happen the Upgrade button would/should change to Activate.
As has been said already even if it does get to expiry the protection does continue.
I have been using avast free for over 14 years and although this method of renewal changed some time back and there are many topics in the forum about this. Why would anyone who has answered want to mislead you, we are avast users trying to help other avast users.
If you aren’t prepared to take our word for it, then you will have to do some searching. If you do search if the topic is old then it is also likely that the AvastUI and program are older and the information could also be out of date.
Or wait a little longer.
I just wanted someone to explain why things have changed and the activate button doesn’t appear at 29 days like it did last year. I’m not accusing anyone of misleading me. I just get many different answers from many different people. Called the Avast number and got 2 different answers from 2 different tech people.
https://www.getavast.net/support/expiration
This is where the confusion sets in for me with this issue. This isn’t an Avast site though. I’m mentally disabled and have brain damage and have trouble understanding things now.
Our hearts go out to you.
You’ve really to take our word for the automatic renewal feature, it really does happen, and the only way to do that is to wait for it to happen.
As DavidR says, may take up to 10 days after expiry. But it will happen at December 22nd or thereabouts.
The ‘upgrade button’ is something Avast has put in there to offer a paid upgrade option that you can safely ignore. If you don’t do anything with this upgrade option, your avast installation will remain free and automatically renew it’s subscription as free.
I keep checking the registration information for the activate “Renew Now” button on the Avast interface, but I don’t need to keep checking that anymore each time I log on? It’s a hassle to keep opening the interface all the time and clicking on Registration Information to check for the “Renew Now” button. Should I get a popup asking me to reregister? Or I can do nothing and it will just keep working after it expires? I try very hard to understand with my brain damage. I used to have an IQ in the 130’s and ran my own lab before, but now with my Traumatic Brain Injury, I can’t figure stuff out anymore too well and my memories bad; so sorry if I keep asking the same questions. Thank you.
Your answer is in bolded section. Yes.
Ok, thank you. I won’t check it again.
19 days left until it expires. I just don’t understand this problem of not being able to reregister this year. Is Avast just letting all free Avast user registrations expire and then they won’t ever renew since new free Avast users don’t even need to register now? I was reading on this forum how older versions of Avast stopped working when the registration expired. I have the newest version, but still concerned.
Got the popup notice to renew tonight at 12 days until expiration. Just one click and it’s good for another 366 days. Don’t need your email anymore.