Resident Protection for Outlook/Exchange: waiting for a subsystem to start

Avast Free Antivirus / Premium Security
1

I have been using Avast for a few months and just purchased the pro license (and deleted all Norton files off of my computer) but now I notice that the resident protection for Outlook/Echange is apparently not running and has the message that it is waiting for a subsystem to start.

I use Outlook 2003 for email/calendar/etc. but through a Pop3 server, not Exchange. Is this supposed to not be running? And, if it is supposed to be running, what do i have to do?

Thanks in advance

2

Make sure the avast plugin is not disabled into MS Outlook:

Outlook 2007 > Tools > Trust center > Add-inns > Manage Disabled items.
Outlook 2003 > Help > About > Disabled items.
Outlook 2002 > Help > About Microsoft Outlook > Disabled items.
Outlook 2000 > Tools menu > Options > Other > Advanced Options > Add-In Manager.

The message “The provider is waiting on the subsystem to start” will be shown there until you open MS Outlook.
The plugin will be enabled automatically after that.

3

That did it. Thanks. I seem to recall that I was having Outlook trouble a few weeks ago and that happened. Thanks.

4

You’re welcome. Feel free to come back any time you need help or just to change experiences 8)