I downloaded the home version, ran the setup, obtained my license key and input it. However, the icon is not on the tray by the time and when I open the program from the start menu, it says that resident protection is disabled. I cannot for the life of me figure out what to do.
On one of the other posts I read to left click the icon and a screen would come up that would allow me to “unpause” it.
When I left click on it, nothing happens. When I double click on it, then it starts a memory test.
Thanks for your help. I’m assuming my computer is unprotected at this point.
Let the memory test finish, it shouldn’t take very long, then the program interface will open. In the upper left hand corner is “Menu”. Click that and then Settings>Appearance. See if “Show avast! tray icon” is checked.
Have (or did) you another Anti-Virus installed in this system, if so what was it and how did you get rid of it ?
avast! icon missing:
Try a repair of avast. Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Repair, click next and follow. If this has no effect then see below.
As a temporary measure until this is resolved you can create a desktop shortcut for this file C:\Program Files\Alwil Software\Avast4\ashDisp.exe (the avast icon and interface to the providers). Right click on the file and select Send To, Desktop (create shortcut). You will need to run this after each boot until the problem is resolved.
What other security based software do you have that might block new startup entries, e.g. Spybot S&D (TeaTimer), AdAware (AdWatch), SpySweeper, Spyware Doctor (StartUpGuard or OnGuard), PrevX, WinPatrol, ProcessGuard, etc. ?