I have a question about the resident protection in Avast. I just installed this today, and after reading thru the posts I was able to get it installed (XML fix, uninstalled AVG), and all seems to be working great except for the Resident Protection. I have repaired, uninstalled, reinstalled, and still cant get the Resident Protection to stay on–it just stays ‘disabled’ under On-Access, or shows 'inactive’under Avast. I found a similar post with the same problem, but they were running 98 and said it fixed itself after a shutdown. Mine will not. I am running:
WinXP Pro SP2
P4-2.4Ghz/1GB RAM
Avast 4.1.418
If I press Start under the ‘Simple’ version of On-Access, it does nothing. If I use the ‘advanced’ version of On-Access, I press Start under ‘Standard Shield’ and it tells me that the task could not be completed. Then, when I run the main Avast program, when I turn the Resident Scanner/Resident Protection to either standard or high, when I restart this is always back to “disabled.” Whats going on with this?
Basically, Im trying to make sure I have the real-time protection enabled, but from what I can see, it just refuses to stay on. I understand the concept of the subsystems, but shouldnt the standard protection still be enabled for the file system? Kind of like the Resident Shield for AVG or Norton—comparable to those. No matter how many times I try to start/enable it, it just goes back to either ‘inactive’ or ‘disabled.’ I will attach a pic of the way they remain disabled even after all the things Ive tried. Thanks for taking a look. Any help is appreciated!
Horatio, if Eddy’s solution don’t solve your problem (as it should… :'() you can try uninstall avast and install again (booting between these operations…). The error message seems that you did not install the resident shild correctly…
Thanks for the replies! I have done a repair twice, and uninstalled/reinstalled twice also—once with the util. And AVG was completely uninstalled before I even installed Avast—I checked the control panel to make sure it wasnt left on list. Even without setting up the other providers (PM, Email, etc) the standard shield should still be running resident. Dunno if I missed a step or something, from what Ive read in the documentation it should be running in mem now.
mspmspsv.exe is a process which normally comes with a specific update of Windows Media player. It allows for the SDMI protocol (Secure Digital Music Initiative) to be used during dealing with music media. This is a non-essential process. Disabling or enabling this is down to user preference
Haven’t had the time to look at the entire log.
Horatio, through the link in my signature you can download a HJT log analyzer and there is also a link to a online analyzer. Use them both and fix anything that is reported as nasty/bad.
Thanks guys! I will prolly disable that process—no need for it. And it looks like I have all but one of the programs listed on that site in your sig Ed, so Ill start double checking now. Thanks again!
Just one other item you could clean up, Horatio – that first O9-Extra Button item that’s marked “no name” and “no file” almost has to be an orphan, left behind by something that didn’t quite uninstall completely and cleanly. Almost certainly harmless but useless.
I’m no expert on HJT or the registry, but that entry could probably come out safely. If you want to just leave it, or wait to see if a real expert cares to comment on it, that’s fine too, no harm done.
