[RESOLVED] Avast Firewall not working ?

Avast Free Antivirus / Premium Security
1

Hey guys,

Please have a look at the screenshot below, just checked the stats of the firewall and it shows that its empty… Doesnt it mean that the firewall isnt running properly?

Cheers!

2

Hi

Dracul I think best solution for you would be remove AIS with AswClear.exe in safe mode and install AIS again,do you sill have blank page in statistics tab?

Aswclear.exe: http://www.avast.com/uninstall-utility

Avast Internet Security:

Thank you.

Bye

3

Definitely think something’s amiss.

Just had the same thing happen here on a new fresh clean install of AIS 8.0., same place, same tab, same way. Traffic logging worked for a few days, then stopped. uninstall, aswclear, reboot, install and now everything is good.

Please follow JuninhoSlo advice in using aswclear.exe in Safe Mode. Be sure to have a copy of your license before you uninstall to save time in reactivating.

4

I actually did a clean install of Avast (about 10 times) but thats for a different issue that I had with the firewall (when V8 was out, I did a clean install and it didnt install the firewall, there was a driver problem, Avast NDS Miniport something…) but till I figured it out, I installed it about 10 times or more… 4-5 times I did a clean install. You still reckon that it will help or is there any other solution you could think of? :slight_smile:

5

I notice the time period said Last Year. Can you change it to say Today?

6

Last year actually means ‘past year’ check the months… its blank for whatever time period i set…

7

What about under Firewall Settings. Is there any activity there?

8

If your behind a router with NAT you will not see much activity. Add a program to the block list and see what happens when that program tries to connect.

9

Just did a clean install, I had the earlier issue where the firewall wasnt installed and then I had to reinstall it. Then after loading to windows it crashed the first time, the second time took 5-10 minutes to load the desktop (the screen was totally blank till then), usually it loads in 10secs or less, because I have my OS on a SSD. Anyway still 0 activity.

10

Nope no NAT, and its 0 activity. But yeah I ll give it a try :slight_smile:

I blocked firefox and it seems to block access to the internet using firefox… But still why doesnt it update the activity?
:-\

11

Do you have Windows Firewall turned off? Are you behind a router at all? Is there a hardware firewall built into your router? You can also download a firewall leak tester and see what happens.

12

Windows FW is turned on, I was told Avast FW and Windows FW both can run together without any problems…

No I’m sure my router doesnt have a firewall :slight_smile: It seems to work but doesnt update the activity…

13

I just downloaded the newest version of Avast this morning, and I thought my firewall wasn’t working. Nothing was showing up in the firewall log. I even disabled my router firewall, thinking it might be blocking traffic to Avast.

I found that when Avast is installed the firewall log is disabled. I had to turn it on. Avast is now logging blocked inbound, and outbound traffic, with my router firewall, and Windows firewall turned. They all work together just fine.

I turned it on here:

14

just did that… still nothing :frowning:

15

Try going to Control Panel, Administrative Services, and clicking on services and see if it shows the firewall running.

16

Yes it shows that the service has started…

17

Have you tried going to Control Panel, Programs and Features, and clicking on Avast and then Change?

18

The firewall component is installed… its just that the graph isnt showing any activity…

19

Check your Network Adapter in Device Manager.

I have used Yahoo search, and I have searched Avast messages. There are a lot of people with the same problem.

I wish someone more knowledgeable than I am would get involved in this discussion, and help solve your problem.

20

Thanks Johnny, that what I did to resolve the issue with the firewall not being installed. There was Avast NDIS miniport filter or something and I couldnt install the firewall until I uninstalled it… Not sure if these 2 are connected and I too hope one of the Devs reply as they would know inside and out…