Resolved:Backing Up a File

Avast Free Antivirus / Premium Security
1

Hi. Bought Avast Internet Security a couple of days ago and reading their e-mail this morning, come across :
An http key and the following info

Please note: We recommend making a backup of this file as the URL is valid
for 7 days only.

PLEASE DO NOT TRY TO OPEN THIS FILE BEFORE YOU HAVE INSTALLED THE PROGRAM

ON YOUR COMPUTER!

I have deleted http and some of the numbers but have no idea of how to find a file let alone back one up . Can someone explain please and is there anything else I should be doing with this new program?>

2

First, edit your post and delete the key so no one else can use it before you can.

3

Thanks for that Safe Surf but to be honest I hadn’t realised that I had to use the key.

4

Did you have a different product of Avast?

Edit: The server is having problems; had to make 2 posts.

5

Once you have purchased Avast Internet Security 5.0, you will receive an email with your license file attached to the email address specified during the purchase process. You need to have Avast Internet Security 5.0 already installed on your machine to insert the license file into the program according these instructions:

http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=476

Here is the set up file for AIS – http://files.avast.com/iavs5x/setup_ais.exe

How to install AIS:
https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=566&nav=0,2

6

Found the e-mail saying that the licence file is attached, but cannot find the attachment. E-mail states if you dont get attachment find it at the http address I posted in my earlier post. However there is no response ie the cursor does not change into a hand and remains as an arrow and the url (?) does not highlight. Will try again now.

Edit: Found the attachment but when I went to run it, I am told that it already exists.

7

Got this far, but when i click on ‘Insert Licence File’ I’m taken to a window with pictures etc. So not sure a) how I get the file, and b) how I insert it.

http://i452.photobucket.com/albums/qq243/doric72/xxxxxxxxxxxxxxxxxxxxxxxx.jpg

8

I see that you now have more than 20 posts which will permit you to update your profile to include signature information.

Go to PROFILE then Modify Profile then Forum Profile Information then Please select your country: then Signature: and put information about your system just like my signature about your system just like my signature so that the helpers can offer pertinent advice.

Please see:
avast! 5.x: Inserting the license file into avast! Internet Security
http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=476

9

above the " Insert licens file " button it say that you have a valid licens to 13 des 2011

10

Does that me its all set up and ready to go pondus and I dont have to insert the licence?

I was looking for something to put in this window that appeared when I clicked on’Insert etc’.

http://i452.photobucket.com/albums/qq243/doric72/Captureppppppppppppppppppp.jpg

11

as i can see yes.

I installed my program as trail version. after the program was up and running i just dubbel clicked the " avst licens click file " and that was it…the file find the avast program and enter by itselfe

12

It depends on where you saved the licence file from your email.

I choose to save it in Documents for future reference.

Looks like you are using Vista or Windows 7 Snipping tool.

13

Thanks for your reply. I really dont know where it was saved. It may have been a temporary folder.
Vista

14

Then use the windows search function, looking for the license/avastlic file.

15

I don’t use Vista as per my signature.

I’ll fire up the XP Pro system to see where I saved it there.

It sure would help if you updated your PROFILE as per my previous post Today at 08:52:22 AM and like DavidR’ signature.

16

Thank you david, is this the file that I have to back up and if so, how do I go about that?

17

Sorry YoKenny, I totally missed this reply. will do as you ask now.

18

From your email you need to save License.avastlic to the Documents Folder for safe keeping then you can use use the instuctions at:
http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=476

19

What is this and how would I recognise it?

20

This is the avast license file. It is recognized by avast antivirus if you double click the file.