[Resolved] Browsing Internet Very Slow After Update

Hello, Here is the combofix log. No change on internet usage.

Thanks,
Kurt

First the good news - no apparent malware

Could I just confirm that when you reboot the system it runs well for a while and then progressively slows down ? And this happens with both systems

Good Evening, Sir,

Thank you for the good news!

We’re of the consensus that it doesn’t really matter whether the computer has just booted up or has been up several hours, it is usually slow when “turning pages” on the internet. I actually experienced a burst of normal speed for about a minute last night. The laptop browses equally slowly (I just checked again).

Even though I’ve been on the phone with our internet provider and they assure me my lines are good and speed tests are good, I wonder if something in their system might be slowing pages?

Thank you,
Kurt

I have a suggestion try Opendns as your dns provider and see if that improves it https://store.opendns.com/setup/operatingsystem/windows-xp

Good Evening!

This computer has suddenly “taken off” and internet is just fine! I haven’t even done anything, yet. This really does cause me to believe the problem was at our internet provider all along. They’ve had local problems before without telling their overseas phone folks.

But in the event it goes bad again, I’ll be back to try your suggestion.

Thank you very much for staying with me on this. If nothing else, at least I know the computer is clean (today…).

Best regards,
Kurt

Methinks it was an ISP problem ;D

Of course, now I feel bad for originally thinking is was a problem with Avast. I apologize – In future situations, there will be alot more checking before I jump to any conclusions.

Best regards,
Kurt

KN1957,

Thank you for keeping us informed. I’m glad things seem to be working fine now. Should things change in the future, let us know.

Now that your issue is now resolved/fixed, please go back to the first open post in this topic, click the modify button in that Post and change the title/subject, add [Resolved] to the beginning of the title so this thread can be closed. If you need to reopen it up in the near future, you can or just create a new topic.

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