Resolved/Have never seen this

until today. Have to use this to log into my router.

2nd scan which is my router but I can’t log in. It didn’t show the other ip.

Comcast has my connections so messed up.

Removed attachments.

Each local device is assigned a local network IP address.

See http://www.dummies.com/computers/computer-networking/installation-set-up/what-are-ip-addresses-in-home-networking/.

I think that you should be more concerned that the scan returns ‘No Problems Found.’

So I have nothing to worry about?

I’ve been getting this error for over a week. A tech from Comcast came to my home, he saw this error and he told me to ignore it.

Hi midnight,

It is not vey wise to show your router’s MAC address here on the forums. Hope your neighbours haven’t seen this post or are very well IT developed folks. Basically, all you need is the MAC address when it comes to cracking WiFi passwords, but once you have control over the router, then knowing the IP is simple and important. There’s a tool that can guess 73% of all average user passwords. I do not have it sticked on a note under the console, and the wise use a random password.
Learn to keep information to yourself, also in pictures, blurr the private info out and network IPs and mac addresses is private info.
Seen you removed the attachments now, well done.

polonus

I don’t believe so.

As for your attached image:
It is saying the computer is correctly configured, but the DNS server isn’t responding.

However a DNS server is crucial or (I believe) you couldn’t connect to the internet. You enter a domain name and that request goes to a DNS server to get the IP address, if you didn’t get that you wouldn’t be able to connect to that site.

That is my very basic understanding of what a DNS server does.

And if a tech from Comcast came to your home, he saw this error and he told you to ignore it. Then that is what I would do.

Confirmed. :slight_smile:

wont resetting the router to factory settings also reset the password to default?

DavidR’s analysis of Comcast techs statement is spot on. If he says to ignore, then that is what I would do. What also should’ve happened during his visit would be to check to see if the router firmware was the latest version available, something avast can also check for you and notify if not current.

As changing the router password from default settings (and writing it down for safekeeping) is more important than resetting the router to factory settings I would not reset the router unless absolutely necessary. :slight_smile: Correct, resetting the router to factory default will also set the password to default.

I don’t know whether or not the tech checked to see if my router firmware was the latest version. He didn’t ask for my password so I don’t know how he could have logged into my router.

I use the free version of Avast so how can it check and notify my if not current?

I’m not going to reset my router.