Third reply from Avast!

"Good morning - ,

Thanks for the information. I will send the email address across to iYogi and get a copy/breakdown of the call logs so we can see exactly what happened there.

  • I would really like to stress that I understand the points you are making on this and I will continue to work with you until you are happy that the situation has been clarified/rectified.

Thanks again,
Adam"

Hey Adam, congrats. on the position upgrade!