Hi what error do you get when you try system restore ?
Also what are your current problems ?
Start OTS. Copy/Paste the information in the quotebox below into the panel where it says “Paste fix here” and then click the Run Fix button.
[Unregister Dlls]
[Registry - Safe List]
< Standard Profile Authorized Applications List > -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List
YN -> "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" -> [C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe:*:Enabled:McAfee Shared Service Host]
YN -> "C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe" -> [C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:*:Enabled:McAfee Network Agent]
[Files/Folders - Modified Within 30 Days]
NY -> g8x4u1837i1s -> C:\Documents and Settings\USER\Local Settings\Application Data\g8x4u1837i1s
NY -> g8x4u1837i1s -> C:\Documents and Settings\All Users\Application Data\g8x4u1837i1s
[Custom Items]
:Files
ipconfig /flushdns /c
:end
[Empty Temp Folders]
[EmptyFlash]
[CreateRestorePoint]
The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here
I will review the information when it comes back in.