Response to t8mclub

Hi and Welcome!!

My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I’d be grateful if you would note the following:

[] The fixes are specific to your problem and should only be used for the issues on this machine.
[
] It’s often worth reading through these instructions and printing them for ease of reference.
[] If you don’t know or understand something, please don’t hesitate to say or ask!! It’s better to be sure and safe than sorry.
[
] Please reply to this thread. Do not start a new topic.
[] If you happen to have a flash drive/thumb drive please have that ready in the event that we need to use it.
[
]Please be sure to subscribe to the topic if you have not already done so.

IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your operating system and losing all your programs and data.

Having said that…
http://i.imgur.com/YBCQLm4.gif
Let’s get going!!

WARNINGUnfortunately one or more of the infections I have identified are Backdoor Trojans, IRCBots or other Malware capable of stealing very important information. You need to stop using all Internet Banking sites, change passwords to all sites with sensitive information from a clean computer and phone your bank to inform them that you may be a victim of identify theft. More often than not, we advise users that a full reinstallation of their Operating System is the only way to ensure that their computer will ever be 100% clean again.

If you would like to format and reinstall your Operating System please let me know and I can assist you with that.

If you would like to continue with the cleaning, please continue with the following instructions and I will be more than happy to help. :slight_smile:

Please run TDSSKiller again and this time when you see \Device\Harddisk0\DR0 ( Rootkit.Win32.BackBoot.gen ) be sure to select Cure

Attach the new TDSSKiller log.

Thanks for your support, please! (I’m bad english, sorry ^^)

Hi,

Don’t worry about your English. :slight_smile: If there is something you need for me to explain please don’t hesitate to ask.

Please run TDSSKiller again. This time, when you see \Device\Harddisk0\DR0 ( Rootkit.Win32.BackBoot.gen ) listed in what was found, be sure to select Cure from the dropdown arrow on the right and allow the tool to fix the problem. There will be a log created that I would like for you to attach to your next reply.

Sorry, but i don’t see “Cure” from the dropdown.

You do see the dropdown arrow though right? What options are you given??