Hello everyone.
I’m posting here because I have no idea where else to post, or what else to try, and I hope you can offer me assistance.
I have Windows XP, service pack 3 build 2600.
It all started a number of days ago, and if I recall correctly it was August 13th-14th. Not entirely sure when. I was browsing around, and I had many tabs open. Avast suddenly blocked some URL it said was infected with malware. I freaked out, and decided to check for updates to both my antivirus which is obviously Avast, and to my firewall which is Comodo. Sure enough there were updates. I installed these updates, and when it asked to restart my system I did. However; when it booted up it got to my desktop screen, and froze completely. I thought nothing of it at first and restarted again. It froze again. I started up once more; it restarted itself. I began freaking out. I’ve tried Combofix, SUPERantispyware, Malwarebytes, a scan disk, and a boot time scan with Avast. All of which were in safe mode as it was the only thing that would work. None of this worked, but suddenly I decided to try something. I uninstalled Avast in safe mode and tried starting up normally. It started up. I then reinstalled Avast, but every time I start up I have to uninstall it in safe mode and reinstall it when I’m on in regular mode.
When I turn off the restart when encountering system error option I get a BSOD. I didn’t write the BSOD down, but I could always try going and getting it if it’s needed, but some times it goes by really fast, and then proceeds to ask if I wish to try to boot up normally or in safe mode. I do remember it started with 0x0000008E last time I saw it.
Now, when I boot up regularly (after uninstalling Avast, of course.)I proceed to install Avast again. When I install Avast, and I’m online it starts blocking svchost.exe in C:/WINDOWS/system32 from connecting to all sorts of things. Here are the following things it’s blocked so far:
IP addresses it’s tried to connect to are below.
69.169.92.53
66.230.138.163
178.162.172.37
Sites it’s tried to connect to are below.
peckt.com
taxact2006.com
After I used Malwarebytes my computer wouldn’t boot up normally even without Avast off. I tried a system restore, but it still was restarting. I used Combofix, and it booted up without Avast on my computer. It’s still restarting every time Avast is on my computer though. I ran Svchost Analyzer from Neuber and it had three warnings. There are three svchost.exe files it had a problem with. All of which won’t show their location. Under the File area in the program it says “Access is denied, Run program as Administrator!” Just so you know, I AM the administrator account on this computer. It also says under group “No Microsoft file.” Under services it says 0. It detected appmgmts.dll missing. I replaced it, and it’s finally finding it. It’s still detecting the three svchost.exe files though.
I don’t know what to do. I’ve had viruses before, but this one is unlike anything I’ve had. In the past Avast got rid of everything I’ve got infected with, but scanning doesn’t seem to get rid of this. I don’t have the results on the boot time scan anymore as I had to reinstall Avast. I do remember it came up with something called Renosa, and Alureon-FZ. It also found some things in Java. I put them into the chest.
I’m also getting pop ups saying that generic host services has encountered an error and needs to close.
Does anyone know how I can get rid of this… thing I have?
If you need anymore information from me let me know.