I installed Avast AntiTrack and somehow made some (not all) documents residing in my PC’s Windows document directory no longer accessible. The Windows File Properties shows the file to have full access checked, yet as an admin, I still have ‘access denied’. How can I regain access to these documents?
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First, I’m an Avast user and not an Avast Team member.
Can you be a little more detailed, what documents (local or internet) and are you getting an error message or aren’t they opening ?
Some (not all) documents residing locally in my PC’s Windows document same directory are no longer accessible. Clicking onto the filename gets an error window: ‘Access to (filename) denied’. The Windows File Properties Security Tab shows the file to have full permissions checked, yet even as an admin, I still have ‘access denied’. This happened right after I installed Avast AntiTrack and erroneously clicked an unknown ‘selection’. I restored my PC to an earlier version that removed the Avast AntiTrack program, but the issue remains.
If I reinstall the Avast AntiTrack, is there a provision in the app to restore access to the document?
I don’t use anti-track, so I can’t speak from personal experience.
That said, it is strange that having rolled back to a date that predates anti-track the problem still exists. I would have thought that it should be at a pre-anti-track state.
I rather doubt that reinstalling anti-track would have any such setting to restore/roll back to something it would have no knowledge of.
So I loosely used what you are trying to do in a google search.
Thanks for the Google search resource. After reinstalling Avast AntiTrack and applying the suggested resets (that did not fix the ‘access denied’ issue), I simply ‘turned off’ my Avast Premium Security and all worked well until I turned it back on again. Apparently, this is a file-attribute document-specific problem and related to the Avast Premium Security app, as many documents in the same local folder work fine even with the Avast antivirus turned on. I’ll see what remedies are available in Avast’s ‘Security’ section.
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You’re welcome.
I finally stumbled onto the appropriate remedy. I opened Avast Premium Security’s Menu/Settings/Blocked & Allowed apps/ and removed the program from the ‘List of blocked apps’. All works well now.
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Great I think you have found the Solution to your problem.
You may be able to mark that post as the Solution - from the three dots … menu in your post.
